Frequently Asked Questions

To assist our clients we have put together a list of our most frequently asked questions regarding our services and products.

Please feel free to contact us on 07 4728 7150 for additional information or to enquire about our pricing structure.  

For the duration of their allocated shift, mobile patrol officers drive between sites performing comprehensive checks at businesses, construction sites, commercial premises, hospitals, schools, private residences and residential complexes. The mobile patrol team responds to alarm activations, hold-up alarms and noise complaints, as well as requests from authorised persons to Issue move on requests, along with a number of other scenarios on a call-out basis. The security officer can also provide out of hours access to staff or contractors when the key holder is not available

Contact our team for an obligation free quote today

We supply Security guards for all types of situations, whether it be for loss prevention in a retail environment, to welfare checks and escorts for staff on sites, preventing unauthorised individuals to premises, property guarding after a break and enter and more. Static guards provide assurance that the physical security and access controls at your premises are closely monitored and managed in accordance with your operational needs Our vigilant guards are trained to provide concierge and gatehouse duties

Contact our team for an obligation free quote today

CIT Refers to “Cash In Transit” Our collection services include secure cash collection, valuables transportation and change supply or return. Aside from convenience and peace of mind, this service also minimises the risk to your staff, providing a degree of separation, training and accountability to the transport process. All consignments are covered under our extensive insurance policy, so you can rest assured your funds are 100% protected

Contact our team for an obligation free quote today

We provide invaluable assistance for event managers to ensure the quality, safety and security for your Townsville or regional North Queensland event

Whether your event Is big or small, short-term or long-term, we can supply the guards, technology and security to meet, and exceed, your needs. Our reliable event security guards can:

  • Maintain order
    • Provide crowd control for liquor licensed events
    • Protect the event perimeter
    • Remove unruly guests
    • Protect assets & property before, during & after the event

We have extensive experience providing event security for musical festivals, concerts, community events, weddings, funerals, school formals, and much more.

We specialise in providing security for private events, weddings, funerals, school formals, graduation after parties and much more – and can offer you valuable advice regarding your private function.

Depending on your type of function, whether there will be alcohol on the premises and more, prices vary for each individual event. Don’t hesitate to contact our office for an obligation free quote for your own peace of mind covering yourself and attendees at your event.

Upon attendance at your alarm activation, our trained professionals will conduct an inspection of the property, looking for signs of unauthorised entry, or possible causes for the activation.

The security officer will determine whether it is necessary to contact Queensland Police or other emergency services. Where there is no immediate risk, the security officer will thoroughly check the physical security of all doors, windows and access points before reporting their findings to the monitoring centre, to be relayed back to you. 

Our mobile patrol team is on hand 24/7 to attend to your alarm activations and have a quick response rate.

Our aim is to provide you with the confidence that a trained industry professional is physically checking your property.

We supply and install Alarms and CCTV cameras from Residential purposes to Commercial and Industrial purposes. We can also supply alarm monitoring- call us for detailed information and an obligation free quote.

We have expanded our footprint across North Queensland to include all areas from Bowen to Cooktown and all areas in between – Ayr, Home Hill, Alligator Creek, Magnetic Island, Ingham, Cardwell, Tully, Innisfail, Abergowrie Babinda, Gordonvale, Edmonton, Mareeba, Atherton, Ravenshoe, Mt Garnet, Cairns, Port Douglas, We also supply an event team to cover events in the North West – Outback Queensland Charters Towers, Hughenden Richmond, Julia Creek Cloncurry, Longreach, Winton!

Protection Plus Security NQ Townsville and Cairns is always on the lookout for reliable and diligent professionals to join our team.

If you would like to be notified of upcoming vacancies fill in the form in our “Careers” Section and upload your resume!

Nationally accredited training is provided by our own RTO in Townsville offering a variety of security training packages to meet licencing requirements in Queensland. They are also uniquely aware of the specific licence endorsements that are most favourably recognised when joining our team.